You need to see it to believe it: Regal Logistics releases MyRegal, Version 3, to enhance our online inventory, order status and shipment dashboard. The new MyRegalV3 customer account access dashboard has all the functions and speed customers want to make their jobs easier and supply chains more effective. To make the transition a smooth one, we’ll give customers the option of using the old version of myregal or MyRegalV3 over the summer. Accessible through the Regal Web site, new features include: Updated dashboard display Customized security Familiar and easy to use Faster, more robust performance Every EDI document or e-bill you need is readily available on the dashboard New priority shipment display Detailed reports Free made-to-order templates

To further enhance communication and improve customer service, Regal Logistics deploys Microsoft’s latest CRM, enabling our Customer Service Representatives to respond faster to questions and empowering Regal to anticipate and address customer needs to deliver more consistent, efficient service. Dedicated Regal teams use the Microsoft Dynamics CRM tool to: Become more knowledgeable about business needs Better manage account and schedule workflow Provide reports and analyses that better meet customer needs in a more timely manner Work more effectively with Regal customer logistics staff

Regal Logistics releases a premier, on-demand ATM for high volume shippers: One that offers the latest technological advances and functionality, unsurpassed speed, user support, detailed real time information and the ability to communicate via EDI with carriers by sending automated pick up requests (214) and invoicing (210). It’s free, secure and robust and puts an entire transportation management department at one’s fingertips, online and on-demand. With it, Regal improves customers' supply chains and expedites retailer-compliant shipments even more professionally, cost-effectively and just-in-time. Features include: Intuitively-designed and powered by state-of-the-art information technology for easy and efficient online freight shipment and tracking Instantaneous access to major carriers’ best rates Optimal shipment options across all modes and carriers High volume specialization with bulk shipment upload Useful freight carrier score cards and claim resolution The most advanced customer account access dashboard, customizable for specific needs including preferred carrier list, ship to and from history, shipment tracking data, account management, user privileges and more One-click detailed shipping reports, documents, labels and analyses Shipment track and trace and alert status Automatic EDI communications with carriers, automated invoicing and e-bill of lading

Regal Logistics’ YMS provides greater control and accountability, and even more efficient processing of customer product with real time data about the exact location and disposition of ocean container and air freight pick up. With access via MyRegalV3, customers have a complete 360 degree view of merchandise pick up, receipt, processing, shipping and tracking, right to final delivery. Customer service benefits include: Instant, real time access to more detail about shipments True visibility of the container once it arrives at the port All new data available on one screen, online Information that provides the why as well as the what With Regal YMS, critical information is available ahead of time to provide real time answers the most frequently asked questions, “Is the container carrying my goods available?” and “Has it been picked up?” It acts as a location finder for trailers transporting product, and coordinates incoming product between Regal’s warehouses and dock doors, showing true visibility of the container once it arrives at the port. Regal YMS answers key questions—in real time and rich detail—by providing immediate status visibility of ocean containers or air freight from order receipt to delivery in our secured yard and every critical step in between. Showing intransit specifics, YMS tells customers: Delivery order from the broker has been received Freight has been paid by the broker Container and product have cleared customs Container has been released from the pier Container may have chassis A Regal truck has been dispatched to collect your container at the pier Container has been received into Regal’s secured yard